Foodora Reviews
Foodora has an overall rating of 4.4 based on 88 reviews. Customer feedback on Foodora is mixed: Foodora reviewers highlight positive aspects like fast delivery, wide restaurant selection, user-friendly app and website, which strongly appeal to busy professionals, students, food enthusiasts. However, Foodora is often criticized for its high delivery fees, occasional order inaccuracies, limited customer service hours.
88 reviews
5 Stars
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4 Stars
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How would you rate Foodora?
All Foodora Reviews (88)
ian.Mckenney
May 18, 2026
"There are lots of choices, and it’s…"
There are lots of choices, and it’s always really easy to find what I’m looking for. Straightforward experience overall...
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hello_william535
May 14, 2026
"Cancellation was handled fast"
I ended up needing to cancel, and I was mostly just focused on getting that sorted without any back-and-forth. Support took care of it quickly, so I don’t have much else to complain about.
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carolyn1970
May 12, 2026
"Eventually sorted it out"
One of my orders showed up missing a few items, which was annoying, but I sent foodora the details and they did refund me. It took a bit longer than I would’ve liked, but to their credit, they managed to handle a basic refund properly in the end.
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david.Fann
May 08, 2026
"A couple things were missing from my order…"
A couple things were missing from my order, which was annoying at first. I reached out to support and they did refund me, so I can’t really complain about that part. It just took longer than I thought it would, and I had to explain the issue twice, which was kind of... yeah. Not the worst experience, just wish it was smoother when something goes wrong.
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HILL
April 17, 2026
"Dinner showed up right on time"
I ordered dinner and it actually arrived sooner than I expected, which was a nice surprise. No sitting around wondering where the food was. I think most customers would really appreciate how quick and smooth the delivery was.
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HerbertCalloway
April 02, 2026
"They Got My Order Exactly Right"
I’m particular about my food, so I really appreciated that they actually followed my notes. I asked for no onions and extra sauce, and it came just the way I wanted. It’s always nice when the special instructions don’t get ignored
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AaronGreen_51
March 26, 2026
"Support handled it really well"
A couple items were missing from my order, so I was a bit annoyed at first. I reached out to support and they got back to me quickly. They sorted it out with a refund without making it a hassle. Not the best start, but I do appreciate how they handled it in the end.
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David.ring
March 23, 2026
"The wait time they gave was pretty..."
The wait time they gave was close, maybe only off by a few minutes. Felt like a decent estimate overall.
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WesleySpencer
March 19, 2026
"Super handy for my area"
Covers my suburb, so it’s been really handy to have around now. Makes things a lot easier when I need it.
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hello_anita129
March 18, 2026
"Decent service, but updates could be clearer"
Foodora is actually okay overall, but the communication can be hit or miss. Sometimes I get clear updates about my order, and other times it just says it’s preparing forever, then suddenly it’s on the way. I had to contact support once too, and the reply was kind of vague. The food arrived fine, so no real issue there, but I actually wish the app and notifications were a bit more clear.
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hello_gene197
March 09, 2026
"Showed up fast and still hot"
I was kind of expecting it to take longer, but the order got here quicker than I thought. The food was still hot too, not that lukewarm delivery kind of thing you sometimes get. Sure I’d order again based on this experience.
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JohnTate_29
March 06, 2026
"Finally, No Mystery Fees"
I actually appreciate that foodora shows the delivery fee and extra costs before I pay. Wild concept, I know, but it’s nice not getting hit with some random surprise charge at the very end. The prices are pretty much what I expect, and overall it feels fair. It’s easy to check the total and decide quickly, which is basically all I’m asking for when ordering food
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warren_Farr03
March 03, 2026
"I was looking forward to getting everything, but…"
I was looking forward to getting everything, but when the order arrived I noticed a few items were missing, which was kind of frustrating because I had to double-check the list and make sure I wasn’t just overlooking them. Overall it wasn’t a huge disaster, but yeah, it definitely threw things off a bit.
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josh1973
February 11, 2026
"Support sorted it out quickly"
My order wasn’t updating in the app, which was a bit annoying. I messaged support thinking I’d probably be waiting ages, but someone actually replied fast. They asked for my order number and fixed it without making it complicated. I got my refund/credit not long after. Not saying everything is always perfect, but this was handled well, so 5 stars for the support this time.
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Vera-cokely
February 03, 2026
"Promo codes that don’t feel like a trick"
I’ve ordered through Foodora a few times now, the promo codes have been a pleasant surprise. They actually work when I enter them, without that annoying last-minute checkout drama where the app suddenly says the code isn’t valid.
My last order took a decent amount off right away, which made the whole thing feel simple and fair. It’s not some huge life-changing thing, but compared to other apps, it definitely leaves a better impression and makes me more likely to use Foodora again
My last order took a decent amount off right away, which made the whole thing feel simple and fair. It’s not some huge life-changing thing, but compared to other apps, it definitely leaves a better impression and makes me more likely to use Foodora again
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BessieSimms_17
February 01, 2026
"Pretty Good app overall. most of the..."
Pretty Good app overall. most of the time when I check, there are plenty of places available, so I can usually find something without much hassle. Makes ordering dinner way easier when I don’t feel like cooking
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janice.Hardison
January 29, 2026
"He showed up right on time…"
He showed up right on time, which meant a lot because I remember feeling a bit stressed waiting around that day. He was really respectful and easy to deal with, and that calm, polite attitude made the whole experience feel much better.
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Michael_rose81
January 28, 2026
"Easy to Use, No Fuss"
I use Foodora often. Like, a few times a week sometimes. The app is simple, which I appreciate. No digging around. No weird menus. Just find a place, order food, track it. Done. I never really have to think about how to use it, that’s kind of the best part.
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john_Ayers97
January 27, 2026
"Clear Fee Info"
The fees were shown clearly enough for me to understand what I was paying for. No confusion on my end, so I’m happy with that. Thanks!
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SallyWoodyard
January 22, 2026
"I use foodora a few times a month…"
I use foodora a few times a month and, actually, the delivery fee usually feels reasonable to me. It can jump a bit when it’s busy, which is kind of annoying, but most days it’s not too bad. I do like that you can see the fee before you place the order, so there aren’t any surprises. Overall, I’m happy with it, I just wish the small order fees were a little lower.
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